Terms of service

Terms of Service

Effective Date: [MM/DD/YYYY]

These Terms of Service (“Terms”) govern your access and use of our website, online store, services, and all product purchases from us. “We”, “us”, “our” refer to [Company Name]. “You” means any visitor or customer using our website and placing orders.

By browsing our website, accessing our store, or completing an order, you confirm that you have read, understood, and accept all these Terms, together with our Return & Refund Policy and Privacy Policy. If you do not agree, please do not use our site or place any orders.

1. Eligibility

You must be at least 18 years old to place orders. By making a purchase, you represent that all information you submit is accurate, complete, and lawful.

2. Product & Order Information

  1. We strive to display product images, descriptions, sizes and prices accurately. Minor color differences caused by screen display are not considered product defects.
  2. All orders are subject to acceptance and availability. We reserve the right to reject or cancel any order for reasons including but not‑limited to incorrect pricing information, suspected fraud, out‑of‑stock items, or violation of these Terms.
  3. After order cancellation initiated by us, a full refund will be issued to your original payment method.

3. Pricing & Payment

  1. All displayed prices are in [Currency], excluding shipping fees and applicable sales tax or customs duties. You shall bear any import tax, customs clearance fees in your destination country.
  2. Payment must be completed at checkout. We accept supported payment methods shown on the checkout page.
  3. If payment cannot be authorized, your order will not be processed.

4. Shipping & Delivery

  1. Shipping times are estimated and not guaranteed. Delays may occur due to logistics, customs clearance, holidays or force‑majeure events. We are not liable for losses caused by delivery delays.
  2. Risk of loss or damage of goods transfers to you once the carrier takes possession of your parcel.
  3. It is your responsibility to provide correct shipping address. We are not responsible for non‑delivery resulting from wrong or incomplete address information you provided.

5. Return, Refund & Exchange

All returns, refunds and exchanges shall follow our separate Return & Refund Policy, which is incorporated into these Terms. Please review it carefully before purchase.

6. Intellectual Property

All text, graphics, logos, photos, product designs, trademarks and software on this website are intellectual property owned or licensed by us. You may not copy, reproduce, distribute, modify or commercially use any content from our website without our written permission.

7. Prohibited Conduct

When using our website, you agree you will NOT:

  • Use our site for any illegal, fraudulent or unauthorized purpose
  • Submit false, misleading or harmful information
  • Attempt to hack, disrupt website functions or spread malware
  • Violate intellectual property rights of us or third‑party parties

We may restrict or block your access if you violate above rules.

8. Disclaimer of Warranties

Our website and products are provided on an “AS‑IS” and “AS‑AVAILABLE” basis. We do not make implied warranties of merchantability or fitness for a particular purpose to the fullest extent permitted by applicable law.

9. Limitation of Liability

We shall not be liable for any indirect, incidental, consequential or special damages arising out of your use of website or purchased products. Our total aggregate liability shall not exceed the total amount you paid us for the relevant order.

Some jurisdictions do not allow exclusion of certain liabilities, so part of this clause may not apply to you.

10. Modification of Terms

We reserve the right to revise these Terms at any time. Updated version will be posted on our website with new effective date. Continued use of our store after publication means you accept the revised Terms.

11. Force Majeure

We shall not be responsible for any failure to perform obligations caused by events beyond reasonable control, including natural disasters, war, pandemic, logistics breakdown, government restrictions.

12. Dispute Resolution

Any disputes arising from purchase or these Terms shall first be resolved through friendly negotiation. If negotiation fails, disputes shall be governed by the laws of [Jurisdiction].

13. Contact

If you have questions regarding these Terms, please contact our customer service.