Contact information
Contact Information
Effective Date: [MM/DD/YYYY]
Below is our official contact information for customer inquiries, order support, return‑refund requests, shipping questions and general business communications.
Customer Support
- Email: [support@yourstore.com]
- Business Hours: Monday‑Friday, [9:00 AM‑6:00 PM] (Time Zone: UTC‑X) We do not provide real‑time support on weekends and public holidays. Emails will normally be replied within 24‑48 business hours. Please include your order number in your message for faster processing.
Mailing Address
[Your Company Name] [Street Address] [City, State, Postal Code] [Country] This address is for business correspondence only. Please do NOT send returned goods to this mailing address. Return shipping address will be provided separately by customer service upon return approval.
Important Notes
- Return parcels must use the dedicated return address given by support. Sending items to the general mailing address above will cause processing delays or package loss, for which we take no responsibility.
- We will never ask you to share credit‑card numbers, bank passwords or other sensitive private information via email.
- We reserve the right to ignore spam, abusive or irrelevant messages.
If you have questions about our Terms of Service, Return & Refund Policy or Shipping Policy, feel free to reach out via the support email above.